Load Planner

Job DescriptionProduce weight and balance documentation of all Etihad flights in coordination with various stakeholders, government departments and service providers; ensuring regulatory and company standards are upheld with the ultimate target of delivering; operational excellence, compilation of critical and legal flight paperwork.AccountabilitiesLoad planning for various aircraft types in accordance with current company (and other airline) weight and balance requirements. As applicable to the operating airline, perform functions including flight creation, estimated zero fuel weight calculation, production of a Loading Instruction Report (LIR), production of a preliminary and final load and trim sheet and any additional required documentation.Optimizing aircraft payload and fuel uplift by creating efficiencies through the use of applicable ULD hold versions and load distribution in order to achieve CG targets, resulting in improved fuel efficiency.Ensure all weight and balance requirements have been satisfied prior to issuance of the LIR and load and trim sheet, and that the issued documents are in accordance with all applicable regulations and published limitations.Perform all required aircraft weight and balance functions for EY and/or other airlines on a shift basis for arriving and departing aircraft.Provide safe, secure, compliant, accurate and punctual service to all airlines and ensure activities are in accordance with regulatory and operating airline requirements.Responsible for providing the flight crew, Flight Dispatch and all airlines with applicable information at applicable times in line with operating airline requirements, e.g. estimated zero fuel weight for flight planning purposes, final zero fuel weight upon flight closure to enable maximum fuel uplift (trim fuel transfer, where applicable).Effective communication and coordination with applicable stakeholders in the weight and balance process, e.g. the person responsible for turnaround coordination, cargo handling agent, Flight Dispatch, passenger services/flight editing, flight crew and Ramp Supervisor.Responsible for the production and timely transmission of all post-flight messages, e.g. CPM, LDM and UCM.Report identified hazards and occurrences and escalate risks to appropriate management, as applicable.QualificationsStrong analytical and problem-solving skills with attention to detail.Proficient in both spoken and written EnglishExcellent communication and teamwork skills to collaborate effectively with multiple departments.Ability to work under pressure and manage multiple priorities in a fast-paced environment.Educated to secondary school level.Minimum of 2 years of experience in customer service role, ideally with load planning experience or relevant training.Additional InformationEtihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.To learn more visit www.etihad.comRecruitment Fraud Alert Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.