SIGNALOfficial Job Description
Last checked: 2 Oct 2026We are seeking an experienced Associate Vice President - Service Communications Management to lead and optimize Rakbank's servicing and transactional customer communications ecosystem. This role is responsible for managing communication platforms, driving cost optimization, strengthening governance, overseeing service recovery communications, and leveraging AI to enhance communication quality, efficiency, and customer experience.
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Applications submit directly into RAKBANK's official applicant tracking system.