SIGNALOfficial Job Description
Last checked: 2 Oct 2026As a Soft Skills Trainer for the Voice & Virtual (V&V) Programme, you will design, deliver and certify the behavioural and channel skills our frontline teams need to serve, sell and collect from customers across voice, chat and email. You will be part of the central L&D hub, working with business SME Trainers to build a multi-skilled, quality-assured workforce. Your focus will be on consistency, compliance and customer experience across every channel.
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Applications submit directly into RAKBANK's official applicant tracking system.